Privacy Policy

Last updated: 19 August 2026

1. Who We Are

Cindy Little Field (Pty) Ltd ("we," "us," "our") supplies laboratory glassware, equipment, protective gear, and testing kits to institutions and qualified personnel across Botswana. This policy explains how we handle personal information collected through our website, WhatsApp, and email correspondence.

2. Information We Collect

• Information you provide directly: name, company name, email address, phone number, and order or quotation details, when you contact us via our quote request form, WhatsApp, or email.
• Information collected automatically: IP address, browser type, device information, pages visited, and general usage patterns, collected through Google Analytics and Google Tag Manager.

3. How We Use Your Information

• To respond to quotation requests and process orders
• To communicate with you about products, pricing, and delivery
• To understand how visitors use our website and improve it
• To meet legal, accounting, or regulatory requirements

4. Cookies and Tracking

Our website uses Google Analytics and Google Tag Manager, which place cookies on your device to help us understand site traffic and usage. You can disable cookies through your browser settings at any time; this may affect some site functionality.

5. Sharing of Information

We do not sell your personal information. We may share it with:

• Service providers who support our operations (e.g. Google Analytics, delivery partners)
• Regulatory or legal authorities, where required by law

6. Data Retention

We retain personal information only as long as necessary to fulfil the purposes described in this policy, or as required by applicable law.

7. Your Rights

Under Botswana's data protection legislation, you have the right to request access to, correction of, or deletion of your personal information held by us. To exercise these rights, contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision.

10. Contact Us

For questions about this Privacy Policy or your personal information, contact us: